Author Topic: VA keeps crashing  (Read 132 times)

riskywhat

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VA keeps crashing
« on: September 11, 2018, 03:15:09 am »
VoiceAttack is crashing while I am playing X3 Albion Prelude. It will usually work for a couple of hours before it crashes. I have tried uninstalling and re-installing but that hasn't helped.

Log file attached.

Gary

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Re: VA keeps crashing
« Reply #1 on: September 11, 2018, 08:05:33 am »
What version of VoiceAttack and Windows are you using?  Is there any other detail you can provide in regards to what was going on when the crash occurred?  I want to solve this for you, but the log detail is kind of vague as to what actually happened :(

Pfeil

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Re: VA keeps crashing
« Reply #2 on: September 11, 2018, 11:38:16 am »
If I may add to that: Are you running any plugins?

riskywhat

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Re: VA keeps crashing
« Reply #3 on: September 12, 2018, 03:00:24 am »
What version of VoiceAttack and Windows are you using?  Is there any other detail you can provide in regards to what was going on when the crash occurred?  I want to solve this for you, but the log detail is kind of vague as to what actually happened :(

Windows 10 latest version. VoiceAttack latest version. It usually happens after a command (not always the same one). Sometimes it comes up with an error saying system out of memory (I have 16GB) and sometimes VoiceAttack just disappears from task manager. I will make a note of the exact error message the next time it happens.

If I may add to that: Are you running any plugins?

I had some HCS plugins installed and I have removed them and re-installed VA, but the problem still occurs.

Gary

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Re: VA keeps crashing
« Reply #4 on: September 12, 2018, 07:39:50 am »
It's not a typical issue to just run out of memory like that and it's going to require some level of being able to reproduce your problem.  Do you know of any inline functions that may be running in the profile you are using?  Are you running VoiceAttack in, 'compact mode' by chance?

riskywhat

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Re: VA keeps crashing
« Reply #5 on: September 12, 2018, 05:38:32 pm »
It's not a typical issue to just run out of memory like that and it's going to require some level of being able to reproduce your problem.  Do you know of any inline functions that may be running in the profile you are using?  Are you running VoiceAttack in, 'compact mode' by chance?

It's a very simple profile. Each command has one activation phrase, one key press, and one spoken response (using the default Windows TTS voices).

I don't think I have had the out of memory error since I deleted the HCS plugins and re-installed VA. Now when it crashes, VA just disappears without any error message

Gary

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Re: VA keeps crashing
« Reply #6 on: September 12, 2018, 08:53:40 pm »
Are there any new entries in your fault file or is that unchanged?  Another place to look would be in your Windows event log - there could be a clue in there.  Again, this is atypical behavior, and it's going to come down to some type of anomaly on your individual system.  It would be good if several people had the same issue, as a pattern can usually be determined (which would make the issue easier to reproduce).  Any additional information you can gather from here out would be beneficial.

riskywhat

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Re: VA keeps crashing
« Reply #7 on: September 14, 2018, 01:47:18 pm »
Are there any new entries in your fault file or is that unchanged?  Another place to look would be in your Windows event log - there could be a clue in there.  Again, this is atypical behavior, and it's going to come down to some type of anomaly on your individual system.  It would be good if several people had the same issue, as a pattern can usually be determined (which would make the issue easier to reproduce).  Any additional information you can gather from here out would be beneficial.

There are 3 errors in the Windows event log from the most recent crash:


1)

Log Name:      Application
Source:        VoiceAttack
Date:          14/09/2018 20:54:42
Event ID:      5150
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP
Description:
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
   at System.Threading.Thread.StartInternal(IPrincipal principal, StackCrawlMark& stackMark)
   at System.Threading.Thread.Start(StackCrawlMark& stackMark)
   at System.Threading.Thread.Start()
   at VoiceAttack.frmMain.( )
   at VoiceAttack.frmMain..()
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()


2)

Log Name:      Application
Source:        .NET Runtime
Date:          14/09/2018 20:54:42
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP
Description:
Application: VoiceAttack.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
   at System.Threading.Thread.StartInternal(System.Security.Principal.IPrincipal, System.Threading.StackCrawlMark ByRef)
   at System.Threading.Thread.Start(System.Threading.StackCrawlMark ByRef)
   at System.Threading.Thread.Start()
   at VoiceAttack.frmMain.()
   at VoiceAttack.frmMain+.()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()


3)

Log Name:      Application
Source:        Application Error
Date:          14/09/2018 20:54:42
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP
Description:
Faulting application name: VoiceAttack.exe, version: 1.7.2.0, time stamp: 0x5b45056f
Faulting module name: KERNELBASE.dll, version: 10.0.17134.165, time stamp: 0xfa43f4b2
Exception code: 0xe0434352
Fault offset: 0x0010ddc2
Faulting process ID: 0x316c
Faulting application start time: 0x01d44c077ec336ae
Faulting application path: C:\Program Files (x86)\VoiceAttack\VoiceAttack.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 3beaa166-e5a5-41b3-a82d-29256d5f2fcd
Faulting package full name:
Faulting package-relative application ID:

riskywhat

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Re: VA keeps crashing
« Reply #8 on: September 21, 2018, 02:47:36 am »
Any ideas?

Pfeil

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Re: VA keeps crashing
« Reply #9 on: September 21, 2018, 03:00:31 am »
This may be worth a try:
One thing I always suggest is running a system file scan (which is something that you should do from time to time anyway):  https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system